The CTOS^TM Client Portal is responsible for making the municipal or local government operations more accessible to the citizens.

Utilizing the latest E-government methodologies, the client portal assists in providing a better and more effective service to the citizen while reducing the call centre costs and workload.

Using the portal, a citizen can request a service without directly contacting the call centre, as well as track the operational status of the service requested, as it is being fulfilled by the municipality.

The CTOS^TM Client Portal will also enable the municipality to present citizens with up to date operational information, significantly reducing number of daily calls the Call Centre, thus providing quick and efficient services to the constituency while saving costs.